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If you are experiencing problems accessing the members area, please read our tips below:

  • If you have forgotten your username or your password, please visit this page to have them sent to you!

  • Remember that your username and password are both CaSe SenSiTiVe! If your username is 'bobby', it will not work if you enter it as 'Bobby'.

  • Check that do not have Caps Lock on! It sounds obvious but is easy to miss!

  • If you still experience problems accessing the website, please contact us directly at http://support.grooby.com